Privacy Policy

Welcome to Blanckthys. We highly value the protection of your data and treat it with the utmost care. In this privacy policy, we inform you about which personal data we collect, why we collect it, how we use it, and what rights you have regarding your data.

Who is responsible for processing your data?

Blanckthys
Kinkenberg 6
3798 ’s-Gravenvoeren, Belgium
Email: info@blanckthys.be
Phone: +32 (0) 43812466

Which personal data do we collect?

Depending on the services you use, we may collect the following personal data:

  • Identification data: Name, first name, address, email address, phone number.
  • Reservation data: Arrival and departure dates, room type, number of guests.
  • Payment data: Credit card information, billing address.
  • Communication data: Correspondence with our reception or customer service.

Why do we collect this data?

We collect and process your personal data for the following purposes:

  • Performance of agreements: To process your reservation and facilitate your stay with us.
  • Customer service: To respond to your questions and requests.
  • Marketing: To keep you informed about offers and news, provided you have given your consent.
  • Legal obligations: To comply with legal requirements, such as administrative record keeping.

How long do we keep your data?

Your personal data will not be stored longer than necessary for the purposes for which they were collected. Specifically:

  • Reservation data: Up to 5 years after your last stay.
  • Communication data: Up to 2 years after the last contact.

Do we share your data with third parties?

We do not share your personal data with third parties unless it is necessary for the execution of our services or we are legally required to do so. Third parties who have access to your data are subject to strict contractual obligations to ensure the confidentiality and security of your data.

How do we protect your data?

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access. Our systems are secured with the latest technologies and only authorized personnel have access to your data.

What are your rights?

You have the right to:

  • Access the personal data we process about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, unless this conflicts with legal obligations.
  • Request restriction of the processing of your data.
  • Object to the processing of your data, unless there are overriding legitimate grounds for processing.
  • Request portability of your data to transfer it to another organization.

To exercise any of these rights, you can contact us using the contact details above.

Cookies

Our website uses cookies to improve your user experience. For more information about the use of cookies and how to manage your preferences, please see our Cookie Policy.

Changes to this privacy policy

We reserve the right to update this privacy policy from time to time. We recommend that you review this page regularly for the latest information.

Contact

If you have any questions about this privacy policy or the processing of your personal data, please contact us at:

Email: info@blanckthys.be
Phone: +32 (0) 43812466